Scott Monday

Jan 17

You can build a profitable business and still lose your best people. Usually, it is not because of money. It is because of how work feels. This week, I wrote about Designing the Employee Experience and the leadership choices that quietly drive great people away. Read the full post by clicking below.

Jan 10

Does the world really need another podcast? Monday Next started as a simple decision. After years of talking through the realities of running a business, my sister and I decided to record those conversations. We run similar-sized companies in very different industries. Same fundamentals. Different...Read more

Does the world really need another podcast? Monday Next started as a simple decision. After years of talking through the realities of running a business, my sister and I decided to record those conversations. We run similar-sized companies in very different industries. Same fundamentals. Different approaches. Episodes 1 through 3 are live now. Read the full post here: https://scottmonday.substack.com/p/monday-next

Jan 3

Customer experience does not happen by accident. If you are not intentionally designing how customers feel when they interact with your business, you are settling for average. In this post, I walk through how remarkable businesses create experiences people talk about and come back for. Here's the...Read more

Customer experience does not happen by accident. If you are not intentionally designing how customers feel when they interact with your business, you are settling for average. In this post, I walk through how remarkable businesses create experiences people talk about and come back for. Here's the full post.

Dec 27 2025

Before the new year begins, take a moment to pause. I end each year by asking myself 11 simple questions. They help bring clarity about the past year and direction for the next one. I shared all 11 questions in my latest newsletter. If you’re looking for a thoughtful way to reflect before the cale...Read more

Before the new year begins, take a moment to pause. I end each year by asking myself 11 simple questions. They help bring clarity about the past year and direction for the next one. I shared all 11 questions in my latest newsletter. If you’re looking for a thoughtful way to reflect before the calendar turns, this is a good place to start. Read the full post here.

Dec 22 2025

A little late in posting this, but I had a blast at the recent EO Sacramento Holiday Party. The Learning/Events team did a phenomenal job! One of the best I've attended in my 8 years. So great to catch up with other EO Sacramento members. Wishing all of you a wonderful holiday week!