Scott Monday

Jan 10

Does the world really need another podcast? Monday Next started as a simple decision. After years of talking through the realities of running a business, my sister and I decided to record those conversations. We run similar-sized companies in very different industries. Same fundamentals. Different...Read more

Does the world really need another podcast? Monday Next started as a simple decision. After years of talking through the realities of running a business, my sister and I decided to record those conversations. We run similar-sized companies in very different industries. Same fundamentals. Different approaches. Episodes 1 through 3 are live now. Read the full post here: https://scottmonday.substack.com/p/monday-next

Jan 3

Customer experience does not happen by accident. If you are not intentionally designing how customers feel when they interact with your business, you are settling for average. In this post, I walk through how remarkable businesses create experiences people talk about and come back for. Here's the...Read more

Customer experience does not happen by accident. If you are not intentionally designing how customers feel when they interact with your business, you are settling for average. In this post, I walk through how remarkable businesses create experiences people talk about and come back for. Here's the full post.

Dec 27 2025

Before the new year begins, take a moment to pause. I end each year by asking myself 11 simple questions. They help bring clarity about the past year and direction for the next one. I shared all 11 questions in my latest newsletter. If you’re looking for a thoughtful way to reflect before the cale...Read more

Before the new year begins, take a moment to pause. I end each year by asking myself 11 simple questions. They help bring clarity about the past year and direction for the next one. I shared all 11 questions in my latest newsletter. If you’re looking for a thoughtful way to reflect before the calendar turns, this is a good place to start. Read the full post here.

Dec 22 2025

A little late in posting this, but I had a blast at the recent EO Sacramento Holiday Party. The Learning/Events team did a phenomenal job! One of the best I've attended in my 8 years. So great to catch up with other EO Sacramento members. Wishing all of you a wonderful holiday week!

Dec 20 2025

Clear direction changes everything. When teams know where the business is going and what they are responsible for, momentum increases and friction decreases. This post breaks down the first Business Pillar and the five elements required to create real clarity, alignment, and accountability as your...Read more

Clear direction changes everything. When teams know where the business is going and what they are responsible for, momentum increases and friction decreases. This post breaks down the first Business Pillar and the five elements required to create real clarity, alignment, and accountability as your business grows.